Degraded Functionality: AES Schedules and Results Unavailable

Incident Report for SportsEngine

Resolved

The system has returned to normal operation.

Posted Jan 19, 2019 - 16:55 CST

Monitoring

A fix has been implemented and functionality has been restored. We will continue to monitor the system.
Next Update: 30 minutes

Posted Jan 19, 2019 - 16:43 CST

Update

Scope: AES Schedules and Results web pages are Unavailable.
Next Update: 30 minutes

A fix is still being implemented. Some Schedules and Results pages are now able to load.

Posted Jan 19, 2019 - 16:11 CST

Identified

The issue has been identified and a fix is forthcoming.

Posted Jan 19, 2019 - 16:00 CST

Investigating

Scope: AES Schedules and Results web pages are Unavailable.
Next Update: 30 minutes

We are currently investigating this issue.

Posted Jan 19, 2019 - 15:01 CST

This incident affected: SportsEngine AES (Advanced Event Systems).