Degraded Functionality: Text messages are not being received

Incident Report for SportsEngine

Resolved

SMS messages have been delivering successfully since 12:20 PM CT
We're giving the all clear this issue has been resolved.

Posted Jan 12, 2017 - 15:28 CST

Monitoring

SMS messages are being delivered again. We're waiting for an all clear from the provider and will update once we hear back.

Posted Jan 12, 2017 - 12:46 CST

Update

We're continuing to work with our provider and will update as soon as we have more information.

Posted Jan 12, 2017 - 12:02 CST

Identified

Scope: Some users are currently not receiving text messages from Team Center.
Next Update: 60 minutes

We are working with our provider to resolve the text message delivery issue

Posted Jan 12, 2017 - 11:19 CST