SportsEngine
Update - Scheduled Maintenance has been completed on time without issue. All systems are now fully operational.

Although additional latency on email delivery continues, we are working to restore normal delivery times.
Sep 2, 23:45 CDT
Update - We are beginning our Scheduled Maintenance. We will update once it's complete.
Sep 2, 21:06 CDT
Update - Following the recent Amazon Web Server (AWS) outage on 8/31, we will be taking the SSU applications offline at 10PM ET in order to perform several platform enhancements that will provide a more dependable experience for you. We expect these updates to take between 2 and 4 hours. We will post to the status page with the result of the migration. To be clear, this will not restore potential lost data from 8/27/19 - 8/31/19. However, this will provide enhanced platform stability and correct the issue resulting in the “502 Bad Gateway” errors you may have been experiencing. In addition, you can rest assured that this maintenance will not affect any work that you have done within your system after the previous AWS outage. Thank you for your continued patience while we work to resolve this issue and provide you an improved experience.
Sep 2, 16:07 CDT
Monitoring - On 8/31 at 9am ET we experienced an Amazon Web Server (AWS) outage that affected work your league may have completed on the SportsSignUp platform at the end of last week. We continue working diligently with AWS to investigate the failure, and with our engineering teams to attempt to restore admin activity data input since 8/27/19. While full functionality has been restored, at this time, we do not have confidence that full backups of admin work from 8/27/19 - 8/31/19 will be recovered. This would have impacted any teams you may have created, rosters updated, game results and stats entered and schedules updated. While registration data was impacted, we are working on a plan to rebuild that information and we will communicate those plans as quickly as possible. As a volunteer, we know how valuable your time is. We deeply apologize for this inconvenience, for the potential work lost during this period, and for the time it may take you or your club to re-complete that work. We will be working diligently to provide you additional updates over email and posts on this status page in the coming days.
Sep 1, 20:45 CDT
Update - We have found and fixed the issue with email, we are continuing to assess the impact of the outage.
Sep 1, 14:04 CDT
Update - While we are back up, we are currently assessing the impact the outage had on our system and affected data. Email communication is currently not working. We anticipate that this will take some additional time to work through and provide you with a better assessment and plan forward.
Sep 1, 13:01 CDT
Update - Service has been restored, we will monitor the situation.
Aug 31, 23:43 CDT
Update - AWS continues to work on the issue, but report they are making progress. Another update in an hour or so.
Aug 31, 18:31 CDT
Update - AWS continues to work on the issue. Another update in an hour.
Aug 31, 16:37 CDT
Update - AWS has more clearly identified the issue on their end, and their engineers continue to work for a resolution. We will post another update in an hour.
Aug 31, 15:36 CDT
Update - A few of the other instances that were down are now back up, but the one critical instance is still down. Another update in an hour.
Aug 31, 14:35 CDT
Update - No update to share yet, but we are continuing to raise the issue with AWS support. I am going to move to 60m update intervals until this is resolved.
Aug 31, 13:33 CDT
Update - AWS has released an update (https://status.aws.amazon.com/). It looks like we are in the last few percent of instances to be recovered, so hopefully things will change soon. Another update in 30m.
Aug 31, 13:02 CDT
Update - Our AWS team is working on prioritizing fixing that one instance, but still no change.
Aug 31, 12:32 CDT
Update - We are trying to get our AWS team involved to escalate this, but no change as of right now. Update in 30m.
Aug 31, 12:01 CDT
Update - No change yet, but AWS is still indicating things will eventually improve. I will update again in 30m.
Aug 31, 11:33 CDT
Update - AWS continues to work on the issue, no change to our instances yet. Another update in 30m.
Aug 31, 10:57 CDT
Update - AWS is reporting a fix is in progress, but no ETA on service state resolution. We continue to wait and test! 30m until next update.
Aug 31, 10:26 CDT
Update - AWS is still working on the issue. No updates beyond 'please be patient'. Will report back in another 30.
Aug 31, 09:49 CDT
Update - AWS has updated their end acknowledging the issue and are actively working on resolution. Our instances are still unavailable. Update in another 30m.
Aug 31, 09:14 CDT
Identified - There is currently a major AWS outage that is affecting our servers, once AWS resolves their issue we will recover services ASAP. Updates every 30m!
Aug 31, 08:45 CDT
Advanced Event Systems - AES Operational
Beyond the Scores - BTS Operational
iScore Operational
Kyck Operational
League Athletics Operational
League Toolbox Operational
SportsSignup Play Operational
SportsSignup Play Mobile Operational
SportsEngine Platform Operational
Registration Operational
Sitebuilder ? Operational
Invoicing Operational
Team ? Operational
Tourney ? Operational
League ? Operational
Background Screening ? Operational
Mobile ? Operational
API ? Operational
Members ? Operational
Sportsengine.com ? Operational
HQ ? Operational
MySE ? Operational
GoMotion Operational
TeamUnify Operational
SwimOffice US ? Operational
SwimOffice UK ? Operational
SwimOffice AU ? Operational
OnDeck ? Operational
TouchPad ? Operational
Tourney Machine Operational
TrackWrestling Operational
RallyMe Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 21, 2019

No incidents reported today.

Sep 20, 2019
Resolved - This incident has been resolved.
Sep 20, 15:58 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 20, 15:10 CDT
Investigating - Scope: All SportsEngine Core Apps
Next Update: 30 minutes

SportsEngine Core Apps are experiencing performance issues. We are currently investigating this issue.
Sep 20, 14:38 CDT
Sep 19, 2019

No incidents reported.

Sep 18, 2019
Resolved - SportsEngine.com functionality has been fully restored. This incident has been resolved.
Sep 18, 07:21 CDT
Monitoring - We have implemented a fix and are monitoring the results.
Sep 18, 06:21 CDT
Investigating - Scope: SportsEngine.com is currently experiencing degraded functionality. Some pages are currently not loading properly.
Next Update: 30 minutes

We are currently investigating this issue.
Sep 18, 06:01 CDT
Sep 17, 2019

No incidents reported.

Sep 16, 2019

No incidents reported.

Sep 15, 2019

No incidents reported.

Sep 14, 2019

No incidents reported.

Sep 13, 2019

No incidents reported.

Sep 12, 2019

No incidents reported.

Sep 11, 2019
Resolved - We have performed system maintenance that has resolved the issue.
Sep 11, 08:49 CDT
Monitoring - We have identified the issue and are monitoring the situation.

Next update: 30 mins.
Sep 10, 23:16 CDT
Investigating - All SportsEngine Core Apps are experiencing degraded performance. We are currently investigating the issue.

Next update: 30mins
Sep 10, 22:50 CDT
Sep 10, 2019
Resolved - The incident has been resolved.
Sep 10, 16:29 CDT
Monitoring - Search on SportsEngine.com has been fixed. We are continuing to monitor the situation.
Sep 10, 16:10 CDT
Identified - We are investigating a continuing functionality issue with www.sportsengine.com search portal. We are working to resolve the issue.
Sep 10, 15:52 CDT
Monitoring - Service has been restored. We are continuing to monitor the situation.
Sep 10, 15:03 CDT
Identified - Service performance has become degraded again and may be unavailable for some users. We are working to restore service as soon as possible.
Sep 10, 14:56 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 10, 13:17 CDT
Update - We are continuing to investigate this issue.
Sep 10, 13:02 CDT
Investigating - Scope: We are seeing problems with many of the Sports Engine core applications.
Next Update: 30 minutes

We are currently investigating this issue.
Sep 10, 12:59 CDT
Resolved - This incident has been resolved.
Sep 10, 12:13 CDT
Monitoring - We have resolved the issue and are monitoring the situation.
Sep 10, 12:06 CDT
Investigating - Scope: Payment processing is currently unavailable for League Athletics registrations.
Next Update: 30 minutes

We are currently investigating this issue.
Sep 10, 11:50 CDT
Resolved - LeagueAthletics login has been restored.
Sep 10, 09:53 CDT
Update - The majority of functionality has been restored however accessing League Athletics via the mobile app is not functional.
Sep 7, 15:26 CDT
Identified - We have identified the issue and are working on a fix. Some functionality has been restored. We will update at 4:30PM ET.
Sep 7, 14:31 CDT
Update - The general SportsSignup login issues have been resolved, but the mobile app is entirely down for the moment. We are actively working on this and will report back at 3PM ET.
Sep 7, 13:16 CDT
Investigating - We are investigating an issue that is causing degraded performance during SportsSignUp Play login
Sep 7, 09:54 CDT
Sep 9, 2019
Resolved - This incident has been resolved
Sep 9, 17:53 CDT
Monitoring - Performance is back to normal and we will continue to monitor this closely.
Sep 9, 16:46 CDT
Investigating - Scope: Sports Signup websites, specifically the new league websites, are loading slowly. Classic websites are performing fine. We are currently investigating this issue.
Sep 9, 16:18 CDT
Sep 8, 2019

No incidents reported.

Sep 7, 2019
Resolved - This incident has been resolved.
Sep 7, 20:06 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 7, 19:59 CDT
Investigating - Users are unable to login to League Athletics.
Sep 7, 16:58 CDT