Resolved -
This incident has been resolved.
Jun 4, 17:05 CDT
Monitoring -
We have implemented another mitigation and performance has improved. We will continue to monitor the situation.
Jun 4, 16:02 CDT
Identified -
We're continuing to work on a mitigation for the performance issues of meet files, USA reg. packages, billing meet fees, running times and financial reports, etc..
Jun 4, 14:48 CDT
Investigating -
While monitoring the system additional issues were found. We are investigating them now.
Next Update: 60 minutes
Jun 4, 12:56 CDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Next Update: 60 minutes
Jun 4, 10:14 CDT
Identified -
The issue has been identified and a fix is being implemented.
Next Update: 60 minutes
Jun 4, 09:08 CDT
Investigating -
Scope: Users are reporting that they are unable to generate meet files, USA reg. packages, billing meet fees, running times and financial reports, etc.
We are currently increasing capacity to improve performance.
Next Update: 60 minutes
Jun 3, 15:31 CDT