Degraded Functionality: Users are unable to checkout on SportsEngine Registration and Powerpay

Incident Report for SportsEngine

Resolved

This incident has been fully resolved since 6:54 PM

Posted Sep 29, 2018 - 19:30 CDT

Monitoring

A fix has been deployed, we are monitoring the situation and will give an all clear shortly.

Posted Sep 29, 2018 - 18:55 CDT

Identified

Scope: Registration and Powerpay
Next Update: 30 minutes

We have Identified an issue that is preventing users from checking out in registrations and powerpay. We're working to resolve the issue.

Posted Sep 29, 2018 - 18:45 CDT

This incident affected: SportsEngine HQ (Registration - programs and sign-ups, Financials - invoicing, reporting, payment processing).