Systems have been fully stabilized for about an hour now. We're giving the all clear, this incident has been fully resolved.
Posted Aug 31, 2019 - 11:13 CDT
Update
We are continuing to monitor our services and look for further issues as a result of the outage.
Posted Aug 31, 2019 - 10:03 CDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Aug 31, 2019 - 09:02 CDT
Update
Some of our applications are beginning to come back online, but we are still working through these issues. Next update: 30 min.
Posted Aug 31, 2019 - 08:54 CDT
Identified
We have identified the issue and are working on a fix.
Posted Aug 31, 2019 - 08:16 CDT
Investigating
Scope: The SportsEngine Platform is experiencing a service interruption and is currently unavailable. Next Update: 30 minutes
We are currently investigating this issue.
Posted Aug 31, 2019 - 07:59 CDT
This incident affected: SportsEngine HQ (Registration - programs and sign-ups, Website - front end CMS (Sitebuilder), Financials - invoicing, reporting, payment processing, Season Management - rostering, scheduling, location management, scoring, and stats, Mobile App - chat, team RSVPs, and scheduling, Members - profiles, communication, reporting, MySE - user profiles, log in, account settings, API - legacy integrations) and SportsEngine.com.