Degraded Service for Payments
Incident Report for SportsEngine
Resolved
This incident has been fully resolved since 12:49 CT.
Posted 8 months ago. Jan 03, 2019 - 13:30 CST
Monitoring
Payment processing has returned to normal, we will continue to monitor the situation before we give an all clear.
Posted 8 months ago. Jan 03, 2019 - 12:57 CST
Update
Our payment processor is still working to mitigate the issue. We are continuing to monitor the situation and will update as soon as we know more.
Posted 8 months ago. Jan 03, 2019 - 12:33 CST
Update
We are continuing to monitor the situation while our payment processor works on their issue.
Posted 8 months ago. Jan 03, 2019 - 11:56 CST
Identified
Our payment processor is experiencing a problem that impacts our ability to process payments. They have identified the issue and are currently working to resolve the problem.
Posted 8 months ago. Jan 03, 2019 - 11:25 CST
Investigating
We are currently experiencing issues with payments being processed slowly. We are investigating now.
Posted 8 months ago. Jan 03, 2019 - 11:12 CST
This incident affected: SportsEngine Core Platform (Registration, PowerPay, Members).