This issue has been fully resolved since 7:03 PM CT. We're giving the all clear.
Posted Sep 03, 2019 - 21:04 CDT
Monitoring
Service has been restored. A mitigation has been put in place to mitigate the issue. We will continue to monitor the situation.
Posted Sep 03, 2019 - 18:55 CDT
Identified
Scope: SportsEngine platform service interruption. Next Update: 30 minutes
We are working to resolve the issue as soon as possible.
Posted Sep 03, 2019 - 18:48 CDT
Monitoring
We have resolved the issue and service has been restored. We are continuing to monitor performance.
Posted Sep 03, 2019 - 17:37 CDT
Identified
Scope: SportsEngine platform is experiencing a service interruption. Next Update: 30 minutes
We are working to restore service as soon as possible.
Posted Sep 03, 2019 - 17:28 CDT
Update
Scope: SportsEngine platform is experiencing a service interruption. Next Update: 30 minutes
We are working to restore service as soon as possible.
Posted Sep 03, 2019 - 17:27 CDT
Investigating
Scope: SportsEngine platform is experiencing degraded performance. Next Update: 30 minutes
We are currently investigating this issue.
Posted Sep 03, 2019 - 17:26 CDT
This incident affected: SportsEngine HQ (Registration - programs and sign-ups, Website - front end CMS (Sitebuilder), Financials - invoicing, reporting, payment processing, Season Management - rostering, scheduling, location management, scoring, and stats, Mobile App - chat, team RSVPs, and scheduling, Members - profiles, communication, reporting, MySE - user profiles, log in, account settings, API - legacy integrations) and SportsEngine.com.