SportsEngine HQ: Degraded Performance

Incident Report for SportsEngine

Resolved

This incident has been resolved.
Posted Oct 20, 2025 - 15:26 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 20, 2025 - 15:09 CDT

Investigating

We are currently investigating this issue.
Posted Oct 20, 2025 - 10:59 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 20, 2025 - 08:48 CDT

Identified

We have identified the issue with a vendor and are working to fully restore services.
Posted Oct 20, 2025 - 05:57 CDT

Investigating

We are currently investigating this issue.
Posted Oct 20, 2025 - 04:51 CDT
This incident affected: SportsEngine HQ (Registration - programs and sign-ups, Website - front end CMS (Sitebuilder), Financials - invoicing, reporting, payment processing, Season Management - rostering, scheduling, location management, scoring, and stats, Mobile App - chat, team RSVPs, and scheduling, Members - profiles, communication, reporting, MySE - user profiles, log in, account settings, API - legacy integrations) and SportsEngine Integrations API.