Degraded Functionality: Issues downloading data reports from games

Incident Report for SportsEngine

Resolved

This incident has been fully resolved.

Posted Nov 10, 2018 - 12:06 CST

Monitoring

A fix has been implemented and we are continuing to monitor the results.

Posted Nov 10, 2018 - 09:33 CST

Identified

We have identified the cause of the issues and are sending a fix.

Next update: 30 mins

Posted Nov 10, 2018 - 09:07 CST

Update

We are continuing to investigate the issue.

Posted Nov 09, 2018 - 22:49 CST

Investigating

We are currently investigating the issue. Users may have trouble downloading data reports from past games.

Next update: 30 mins

Posted Nov 09, 2018 - 21:52 CST