Degraded Functionality: Increased error rate
Incident Report for SportsEngine
Resolved
This issue has been fully resolved since 4:50 CT
Posted Jun 15, 2018 - 18:14 CDT
Monitoring
The issue is completely resolved.
Posted Jun 15, 2018 - 17:03 CDT
Update
Error rates are decreasing. We are working to resolve the rest of the issues.
Posted Jun 15, 2018 - 16:45 CDT
Update
Scope: We are seeing increased error rates on SportsEngine Core Platform. Some users may be unable to login or perform site administration. Emails may be delayed.
Next Update: 30 minutes

We are working to resolve the issue.
Posted Jun 15, 2018 - 16:06 CDT
Identified
Scope: We are seeing increased error rates on SportsEngine Core Platform.
Next Update: 30 minutes

We are continuing to work on resolving the issue.
Posted Jun 15, 2018 - 15:30 CDT
Investigating
Scope: We are seeing increased error rates on SportsEngine Core Platform.
Next Update: 30 minutes

We have identified the cause and expect it to be resolved within 10 minutes.
Posted Jun 15, 2018 - 15:07 CDT
This incident affected: SportsEngine HQ (Registration - programs and sign-ups, Website - front end CMS (Sitebuilder), Financials - invoicing, reporting, payment processing, Season Management - rostering, scheduling, location management, scoring, and stats, Mobile App - chat, team RSVPs, and scheduling, Members - profiles, communication, reporting, MySE - user profiles, log in, account settings, API - legacy integrations) and SportsEngine.com.