Degraded Performance: SportsEngine Core Apps
Incident Report for SportsEngine
Resolved
The incident has been resolved.
Posted Sep 10, 2019 - 16:29 CDT
Monitoring
Search on SportsEngine.com has been fixed. We are continuing to monitor the situation.
Posted Sep 10, 2019 - 16:10 CDT
Identified
We are investigating a continuing functionality issue with www.sportsengine.com search portal. We are working to resolve the issue.
Posted Sep 10, 2019 - 15:52 CDT
Monitoring
Service has been restored. We are continuing to monitor the situation.
Posted Sep 10, 2019 - 15:03 CDT
Identified
Service performance has become degraded again and may be unavailable for some users. We are working to restore service as soon as possible.
Posted Sep 10, 2019 - 14:56 CDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 10, 2019 - 13:17 CDT
Update
We are continuing to investigate this issue.
Posted Sep 10, 2019 - 13:02 CDT
Investigating
Scope: We are seeing problems with many of the Sports Engine core applications.
Next Update: 30 minutes

We are currently investigating this issue.
Posted Sep 10, 2019 - 12:59 CDT
This incident affected: SportsEngine HQ (Registration - programs and sign-ups, Website - front end CMS (Sitebuilder), Financials - invoicing, reporting, payment processing, Season Management - rostering, scheduling, location management, scoring, and stats, Mobile App - chat, team RSVPs, and scheduling, Members - profiles, communication, reporting, MySE - user profiles, log in, account settings, API - legacy integrations) and SportsEngine.com, SportsEngine AES (Advanced Event Systems).