The incident was caused by a third-party plugin. The issues have been resolved by disabling the plugin.
Posted Dec 11, 2023 - 14:32 CST
Identified
The issue has been identified and a fix is being implemented.
Posted Dec 11, 2023 - 14:25 CST
Investigating
We are currently investigating this issue.
Posted Dec 11, 2023 - 14:05 CST
This incident affected: SportsEngine HQ (Registration - programs and sign-ups, Website - front end CMS (Sitebuilder), Financials - invoicing, reporting, payment processing, Season Management - rostering, scheduling, location management, scoring, and stats, Mobile App - chat, team RSVPs, and scheduling, Members - profiles, communication, reporting, MySE - user profiles, log in, account settings, API - legacy integrations).