We are continuing to monitor for any further issues.
Posted Sep 21, 2019 - 12:05 CDT
Monitoring
We have implemented a fix and the response time is returning to normal. We are monitoring any abnormal behavior in the applications.
Posted Sep 21, 2019 - 11:35 CDT
Investigating
Scope: All SportsEngine Core App (Registration, HQ, SiteBuilder, mobile, etc) logins Next Update: 30 minutes
SportsEngine Core platform is experiencing some login issues. Users may have trouble logging into SportsEngine Core Apps. We are currently investigating this issue.
Posted Sep 21, 2019 - 11:03 CDT
This incident affected: SportsEngine HQ (Registration - programs and sign-ups, Website - front end CMS (Sitebuilder), Financials - invoicing, reporting, payment processing, Season Management - rostering, scheduling, location management, scoring, and stats, Mobile App - chat, team RSVPs, and scheduling, Members - profiles, communication, reporting, MySE - user profiles, log in, account settings, API - legacy integrations) and SportsEngine.com, SportsEngine AES (Advanced Event Systems).